What happens to items not accepted?
Any items not accepted will be returned to the donor. The Museum is unable to dispose of any items on the donor’s behalf.
What happens to the material I donate?
Items accepted by the Museum will be assessed and housed in specialist, secure storage, in accordance with the Museum’s collection documentation and preservation policies.
Donors and their families are welcome to visit to view donated items. We ask for two weeks’ notice of intended visits to allow for items in storage to be retrieved, to ensure that items are not undergoing conservation work during visits, and to ensure that staff members are available. Please contact us to make an appointment to view items.
How can I get my memorabilia to the Museum?
An online donation form will need to be submitted and assessed by staff before a donation appointment can be made. A member of the Donations team will confirm an appointment once the process is complete. Our offer of donation form can be found here. To ensure we are able to meet with you, at least two weeks’ notice is required.
Please only send items to the Museum once instructed by the Donations team.
The Museum reserves the right to return any unsolicited donations without first receiving an offer of donation form.
If you have offered material for donation, our staff will be in touch with you to discuss the delivery options available. Methods can vary based on the items being donated, and the location of the items.
Can I visit the Museum and meet with someone to discuss my donation?
Owing to the number of enquiries we receive, we cannot guarantee that staff will be available to meet with visitors who arrive without an appointment.
We ask all donors to submit an offer of donation form before visiting the Museum. To ensure we are able to meet with you, at least two weeks’ notice is required.
Our staff are available to meet donors on Thursdays, between 9.30 am and 12.00 pm; staff are not available on weekends or public holidays.
Will my donation go on display?
We cannot guarantee that donated items will be exhibited at the Museum. The Museum’s collection is large, and only a small proportion is on display at any one time.
Can I offer items as a loan?
The Museum does not accept items on loan from the General public.
I think my relative donated material to the Museum in the past. How can I find out about this?
Please contact us regarding the donation. We will need to know what you the items are, who they relate to, the full name of the donor, when they were donated and the donation number if known.
Can I bequest my memorabilia to the Museum?
You may wish to leave significant items or funds to the Australian Army Museum of Western Australia in your will. In some cases, the federal government also offers taxation benefits to your estate.
How do you decide what to collect?
The Museum has a comprehensive Collection Development Plan that indicates the Museum’s collecting aims and priorities, organised by conflict.
I’m having difficulty using your online form. Is there an alternative?
If you are having difficulty you can contact firstname.lastname@example.org